Shipping Policy

At Japan Bass Tackle, we work to get your order packed and on its way as quickly as possible. Please review the information below regarding order processing, shipping options, tracking, and delivery.

Order Processing

Orders are typically processed and shipped within 1–2 business days after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.

During new product releases, sales, holidays, or periods of unusually high order volume, processing times may be slightly longer.

Please note that processing time is separate from shipping/transit time. Selecting an expedited shipping method does not eliminate order processing time.

Shipping Methods

We currently ship orders via UPS. Available shipping options and rates are displayed at checkout based on your delivery address and order.

UPS Ground

UPS Ground typically delivers within 1–5 business days after shipment, depending on the destination.

UPS 2nd Day Air

UPS 2nd Day Air provides expedited delivery, typically by the end of the second business day after UPS receives the package, subject to UPS service availability and limitations.

Delivery estimates do not include our order processing time.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you complete your purchase. Rates may vary based on your shipping address, package size, package weight, and selected shipping method.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your UPS tracking information. Please allow some time for tracking information to update after the package has been accepted by UPS.

Delivery Estimates & Carrier Delays

Delivery dates provided at checkout or through tracking are estimates unless otherwise expressly guaranteed by the carrier.

Once a package has been transferred to UPS, transit times may be affected by weather, service disruptions, holidays, high shipping volume, incorrect or incomplete addresses, or other circumstances outside of our control.

Japan Bass Tackle is not responsible for carrier delays after a shipment has been accepted by UPS. However, if you experience an issue with your shipment, please contact us and we will do our best to assist you.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been submitted or shipped.

Additional shipping charges resulting from an incorrect, incomplete, or undeliverable address may be the responsibility of the customer.

Lost, Missing, or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us so we can assist with the appropriate UPS claim process.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and with UPS.

Japan Bass Tackle is not responsible for theft or loss occurring after a package has been confirmed as delivered by the carrier. We will, however, make reasonable efforts to assist customers with delivery-related issues.

Shipping Restrictions

Some products or destinations may be subject to shipping restrictions. If we are unable to ship an item to your address, you will be notified and the affected item or order will be canceled and refunded as appropriate.

Questions About Your Shipment

If you have questions regarding an order or shipment, please contact Japan Bass Tackle through our website and include your order number so we can assist you as quickly as possible.

Japan Bass Tackle
JapanBassTackle.com